Why can't I reserve a court?
There may be several reasons why you can't reserve a court:
- Are you logged in? In order to reserve a court you must be logged into the system with your user name and password. If you look at the top
right corner of the screen and it has** Visitor Mode ** then you are not logged in.
- Have you exceeded the number of reservations allowed in a day? Your system administrator has established a limit of 1 reservations per day.
If you have reached this limit you cannot reserve another court on the same day.
- Have you exceeded the number of reservations allowed in a week? Your system administrator has established a limit of 3 reservations per week
(seven-day interval, not calendar week). If you have reached this limit you cannot reserve another court in the same seven-day window.
- Are you trying to reserve a court in the future? Your administrator has established a limit of 14 days
in advance. Trying to reserve more days than that in the future is not allowed.
How do I get a username and password for the online tennis court reservation system?
Please contact the system administrator at firstname.lastname@example.org to receive your username. Your default password will be tennis, but you will want to change this once you log in for the first time. Please see the "help" link on the main page for more info.
Can I use any court in Cinco Ranch?
Any Cinco Ranch resident can use any amenity within Cinco. There are two different Homeowner's Associations, therefore some of the courts are managed by different companies. This reservation site is for the Cinco Ranch II tennis courts (anything West of Katy Gaston Rd). To reserve the Cinco Ranch I courts please visit MyCincoRanch.com or Cinco RanchLife.org to be linked to the Cinco I reservation site. Your username and password will work on both reservation sites.
Will my username and password work for both the Cinco I and Cinco II court reservation websites?
Yes, you will use the same username and password for both the Cinco I and Cinco II court reservation websites.
I am having trouble reserving a court. Who do I contact?
Please contact the system administrator at email@example.com